Patient Services Representative - Saginaw
Company: My Community Dental Centers Inc.
Location: Saginaw
Posted on: May 9, 2024
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Job Description:
Overview:Patient Services RepresentativeFull-TimeSaginawWage
Range $18-$20Position SummaryAs a valued member of our team, our
Patient Services Representatives (PSRs) play an integral role in
creating lasting impressions that promote a positive patient
experience. The PSR role is essential in building a patient-centric
culture that fosters loyalty and trust within the communities we
serve. As an organization, we believe in our mission and expect all
team members to model MCDCs culture, values, and best practices
through Exemplifying Excellence.Knowledge, Skills, Abilities Strong
interpersonal and oral-communication skills. Have a desire to learn
and grow professionally. Ability to work with interruptions and to
manage multiple priorities. Ability to meet deadlines. Ability to
work unsupervised. Computer skills i.e. Microsoft Word, Excel,
Outlook, and Internet. Ability to operate office equipment i.e.
Calculator, fax, copier, scanner, credit card terminal, multiple
phone lines. Ability to always maintain a professional demeanor.
Strong problem solving and presentation skills. Leadership skills
i.e. professionalism, discretion, integrity, honesty, and
dedication.Responsibilities:Typical Duties and Responsibilities
Greet patients and visitors professionally in-person and over
telephone. Coordinate effective scheduling and confirmation of
appointments. Assist in the coordination of incoming and outgoing
patient referrals. Ensure patient chart accuracy and the collection
of required documentation and consents. Verify patient insurance
and eligibility, and collect payments as required. Notify providers
of patient arrivals and assist in presenting pertinent patient
information. Assist patients with the check-in and check-out
process. Confirm all future appointments and assist in scheduling
follow-up treatment. Promote patient satisfaction. Maintain
financial records and perform daily and weekly deposits. Ensure
compliance with MCDC policies, as well as State, Federal, and other
regulatory agencies. All other duties as
assigned.Qualifications:Job Specification High school graduate or
equivalent. Dental or customer service experience preferred.Patient
Services Representative June 2023by Jobble
Keywords: My Community Dental Centers Inc., Kentwood , Patient Services Representative - Saginaw, Sales , Saginaw, Michigan
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