Mobile Installation & Service Technician
Company: OtterBase Inc
Location: Grand Rapids
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Position Summary: We are seeking
a skilled and motivated Field Service Technician to join our team,
specializing in the maintenance, repair, and troubleshooting of
material handling equipment (e.g., forklifts, conveyors, pallet
jacks, automated systems). This position requires approximately 50%
travel throughout the Midwest region to support our customer base
with on-site service and technical support. Key Responsibilities:
Perform on-site diagnostics, repairs, and maintenance on a variety
of material handling equipment. Conduct routine preventive
maintenance services as scheduled. Install or assist with the
installation of new equipment. Maintain accurate service reports,
documentation, and logs. Communicate effectively with customers
regarding service work, timelines, and technical issues. Ensure
compliance with safety standards and company policies while working
on-site. Collaborate with in-house technical support and parts
departments as needed. Requirements: High school diploma or GED;
technical school training preferred. 2 years of experience in
mechanical, electrical, or hydraulic systems (material handling
equipment experience is a plus). Strong problem-solving and
troubleshooting skills. Valid driver’s license with a clean driving
record. Willingness and ability to travel up to 50% across the
Midwest (overnight stays may be required). Good communication and
customer service skills. Ability to lift up to 50 lbs and work in
varying environments (warehouses, distribution centers, etc.). You
should be proficient in: Mechanical Troubleshooting Skills
120/208/240/480 Voltage Systems Conveyor Chain Replacement
Pneumatics Troubleshooting Heavy Material Handling Lift Truck
Repair & Maintenance Field Service Readiness Machines &
technologies you'll use: Variable Frequency Drives (VFD)
Programmable Logic Controller (PLC) (Allen Bradley, Siemens) Servo
Motors
Keywords: OtterBase Inc, Kentwood , Mobile Installation & Service Technician, Engineering , Grand Rapids, Michigan
